{"id":19832,"date":"2025-01-22T11:39:19","date_gmt":"2025-01-22T10:39:19","guid":{"rendered":"https:\/\/ferroviedelgargano.com\/reisen-sie-mit-uns\/passagierrechte\/"},"modified":"2026-04-29T12:28:39","modified_gmt":"2026-04-29T10:28:39","slug":"passagierrechte","status":"publish","type":"page","link":"https:\/\/ferroviedelgargano.com\/de\/reisen-sie-mit-uns\/passagierrechte\/","title":{"rendered":"Passagierrechte"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19832\" class=\"elementor elementor-19832 elementor-3202\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58f0747 e-flex e-con-boxed e-con e-parent\" data-id=\"58f0747\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ac13907 e-con-full e-flex e-con e-child\" data-id=\"ac13907\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5695cd0 start elementor-widget elementor-widget-wdt-heading\" data-id=\"5695cd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;separator_background_background&quot;:&quot;classic&quot;,&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"wdt-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wdt-heading-holder \" id=\"wdt-heading-5695cd0\"><h1 class=\"wdt-heading-title-wrapper wdt-heading-align-center wdt-heading-deco-wrapper\"><span class=\"wdt-heading-title\">Europ\u00e4ische Vorschriften<\/span><\/h1><div class=\"wdt-heading-content-wrapper\">Rechte und Pflichten der Passagiere<\/div><div class=\"wdt-heading-separator-wrapper\"><div class=\"wdt-heading-separator with-line\"><div class=\"wdt-separator-line\"><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11bdf27 elementor-widget elementor-widget-text-editor\" data-id=\"11bdf27\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Verordnung (EU) 2021\/782<\/strong><br>Die Rechte und Pflichten von Bahnreisenden werden durch europ\u00e4ische Rechtsvorschriften geregelt;<\/p><p><strong>Verordnung (EU) 181\/2011<\/strong><br>Europ\u00e4isches Recht regelt die Rechte von Busfahrg\u00e4sten. Ferrovie del Gargano f\u00f6rdert in Umsetzung der ART-Resolution Nr. 21\/2023 vom 8. Februar 2023 (\u201eVerordnung in ihrer ersten Fassung \u00fcber die Verfahren zur au\u00dfergerichtlichen Beilegung von Streitigkeiten zwischen Wirtschaftsakteuren, die Verkehrsnetze, -infrastrukturen und -dienstleistungen betreiben, und Nutzern oder Verbrauchern gem\u00e4\u00df Artikel 10 des Gesetzes Nr. 118 vom 5. August 2022\u201c) die Einrichtung eines Schlichtungsverfahrens f\u00fcr alle Streitigkeiten, die unter die Zust\u00e4ndigkeit der genannten Beh\u00f6rde fallen.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f69b5d e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"0f69b5d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0280176 elementor-widget__width-inherit elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"0280176\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-0280176\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active  active-caret-on\" data-tabid=\"0280176\">\n            <div class=\"eael-tabs-nav \">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"bahn\" class=\"active-default eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"bahn-tab\" aria-expanded=\"false\">\n                            \n                                                                <svg class=\"e-font-icon-svg e-fas-train\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 96v256c0 51.815-61.624 96-130.022 96l62.98 49.721C386.905 502.417 383.562 512 376 512H72c-7.578 0-10.892-9.594-4.957-14.279L130.022 448C61.82 448 0 403.954 0 352V96C0 42.981 64 0 128 0h192c65 0 128 42.981 128 96zm-48 136V120c0-13.255-10.745-24-24-24H72c-13.255 0-24 10.745-24 24v112c0 13.255 10.745 24 24 24h304c13.255 0 24-10.745 24-24zm-176 64c-30.928 0-56 25.072-56 56s25.072 56 56 56 56-25.072 56-56-25.072-56-56-56z\"><\/path><\/svg>                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Bahn<\/span>                            \n                                                    <\/li>\n                                            <li id=\"buslinien\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"buslinien-tab\" aria-expanded=\"false\">\n                            \n                                                                <svg class=\"e-font-icon-svg e-fas-bus\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M488 128h-8V80c0-44.8-99.2-80-224-80S32 35.2 32 80v48h-8c-13.25 0-24 10.74-24 24v80c0 13.25 10.75 24 24 24h8v160c0 17.67 14.33 32 32 32v32c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32v-32h192v32c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32v-32h6.4c16 0 25.6-12.8 25.6-25.6V256h8c13.25 0 24-10.75 24-24v-80c0-13.26-10.75-24-24-24zM112 400c-17.67 0-32-14.33-32-32s14.33-32 32-32 32 14.33 32 32-14.33 32-32 32zm16-112c-17.67 0-32-14.33-32-32V128c0-17.67 14.33-32 32-32h256c17.67 0 32 14.33 32 32v128c0 17.67-14.33 32-32 32H128zm272 112c-17.67 0-32-14.33-32-32s14.33-32 32-32 32 14.33 32 32-14.33 32-32 32z\"><\/path><\/svg>                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Buslinien<\/span>                            \n                                                    <\/li>\n                    \n                                  <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"bahn-tab\" class=\"clearfix eael-tab-content-item active-default\" data-title-link=\"bahn-tab\">\n\t\t\t\t        <style>.elementor-20023 .elementor-element.elementor-element-961e126{--display:flex;--flex-direction:column;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--align-items:flex-start;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-20023 .elementor-element.elementor-element-961e126:not(.elementor-motion-effects-element-type-background), .elementor-20023 .elementor-element.elementor-element-961e126 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-0abeb0c );}.elementor-20023 .elementor-element.elementor-element-961e126.e-con{--align-self:stretch;--flex-grow:1;--flex-shrink:0;}.elementor-20023 .elementor-element.elementor-element-71f6c92 .elementor-icon-box-wrapper{align-items:start;text-align:start;gap:15px;}.elementor-20023 .elementor-element.elementor-element-71f6c92.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-5668110 );}.elementor-20023 .elementor-element.elementor-element-71f6c92.elementor-view-framed .elementor-icon, .elementor-20023 .elementor-element.elementor-element-71f6c92.elementor-view-default .elementor-icon{fill:var( --e-global-color-5668110 );color:var( --e-global-color-5668110 );border-color:var( --e-global-color-5668110 );}.elementor-20023 .elementor-element.elementor-element-71f6c92 .elementor-icon{font-size:30px;}.elementor-20023 .elementor-element.elementor-element-71f6c92 .elementor-icon-box-title{color:var( --e-global-color-secondary );}.elementor-20023 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class=\"elementor elementor-20023 elementor-3168 elementor-3168\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-961e126 e-flex e-con-boxed e-con e-parent\" data-id=\"961e126\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71f6c92 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"71f6c92\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\/wp-content\/uploads\/2025\/01\/Regolamento-CELEX_32021R0782_IT_TXT.pdf\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Regolamento (UE) 2021\/782 (ITA)\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2025\/01\/Regolamento-CELEX_32021R0782_IT_TXT.pdf\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\tRegolamento (UE) 2021\/782 (ITA)\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e958b89 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"e958b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32021R0782&#038;qid=1647602780138\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Regulation (UE) 2021\/782 (EUR)\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-external-link-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M432,320H400a16,16,0,0,0-16,16V448H64V128H208a16,16,0,0,0,16-16V80a16,16,0,0,0-16-16H48A48,48,0,0,0,0,112V464a48,48,0,0,0,48,48H400a48,48,0,0,0,48-48V336A16,16,0,0,0,432,320ZM488,0h-128c-21.37,0-32.05,25.91-17,41l35.73,35.73L135,320.37a24,24,0,0,0,0,34L157.67,377a24,24,0,0,0,34,0L435.28,133.32,471,169c15,15,41,4.5,41-17V24A24,24,0,0,0,488,0Z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32021R0782&#038;qid=1647602780138\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\tRegulation (UE) 2021\/782 (EUR)\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                        <\/div>\n\t\t        \n                    <div id=\"buslinien-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"buslinien-tab\">\n\t\t\t\t        <style>.elementor-20017 .elementor-element.elementor-element-961e126{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-20017 .elementor-element.elementor-element-961e126:not(.elementor-motion-effects-element-type-background), .elementor-20017 .elementor-element.elementor-element-961e126 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-0abeb0c );}.elementor-20017 .elementor-element.elementor-element-2fe7a13{color:var( --e-global-color-text );}.elementor-20017 .elementor-element.elementor-element-3d885b8 .elementor-icon-box-wrapper{align-items:start;text-align:start;gap:15px;}.elementor-20017 .elementor-element.elementor-element-3d885b8.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-5668110 );}.elementor-20017 .elementor-element.elementor-element-3d885b8.elementor-view-framed .elementor-icon, .elementor-20017 .elementor-element.elementor-element-3d885b8.elementor-view-default .elementor-icon{fill:var( --e-global-color-5668110 );color:var( --e-global-color-5668110 );border-color:var( --e-global-color-5668110 );}.elementor-20017 .elementor-element.elementor-element-3d885b8 .elementor-icon{font-size:30px;}.elementor-20017 .elementor-element.elementor-element-3d885b8 .elementor-icon-box-title{color:var( --e-global-color-secondary );}.elementor-20017 .elementor-element.elementor-element-f39d81c .elementor-icon-box-wrapper{align-items:start;text-align:start;gap:15px;}.elementor-20017 .elementor-element.elementor-element-f39d81c.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-5668110 );}.elementor-20017 .elementor-element.elementor-element-f39d81c.elementor-view-framed .elementor-icon, .elementor-20017 .elementor-element.elementor-element-f39d81c.elementor-view-default .elementor-icon{fill:var( --e-global-color-5668110 );color:var( --e-global-color-5668110 );border-color:var( --e-global-color-5668110 );}.elementor-20017 .elementor-element.elementor-element-f39d81c .elementor-icon{font-size:27px;}.elementor-20017 .elementor-element.elementor-element-f39d81c .elementor-icon-box-title{color:var( --e-global-color-23e6435 );}.elementor-20017 .elementor-element.elementor-element-ae88c90{color:var( --e-global-color-text );}.elementor-20017 .elementor-element.elementor-element-e958b89 .elementor-icon-box-wrapper{align-items:start;text-align:start;gap:15px;}.elementor-20017 .elementor-element.elementor-element-e958b89.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-5668110 );}.elementor-20017 .elementor-element.elementor-element-e958b89.elementor-view-framed .elementor-icon, .elementor-20017 .elementor-element.elementor-element-e958b89.elementor-view-default .elementor-icon{fill:var( --e-global-color-5668110 );color:var( --e-global-color-5668110 );border-color:var( --e-global-color-5668110 );}.elementor-20017 .elementor-element.elementor-element-e958b89 .elementor-icon{font-size:27px;}.elementor-20017 .elementor-element.elementor-element-e958b89 .elementor-icon-box-title{color:var( --e-global-color-23e6435 );}@media(min-width:480px){.elementor-20017 .elementor-element.elementor-element-961e126{--content-width:100%;}}<\/style>\t\t<div data-elementor-type=\"page\" data-elementor-id=\"20017\" class=\"elementor elementor-20017 elementor-3175 elementor-3175\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-961e126 e-flex e-con-boxed e-con e-parent\" data-id=\"961e126\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fe7a13 elementor-widget elementor-widget-text-editor\" data-id=\"2fe7a13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die Rechte von Fahrg\u00e4sten, die mit Bussen bef\u00f6rdert werden, werden durch die europ\u00e4ische Gesetzgebung in der Verordnung (EU) Nr. 1967 geregelt. 181\/2011.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d885b8 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3d885b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\/wp-content\/uploads\/2025\/01\/Regolamento-UE-181_2011.pdf\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Regolamento UE 181\/2011 (ITA)\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2025\/01\/Regolamento-UE-181_2011.pdf\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\tRegolamento UE 181\/2011 (ITA)\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f39d81c elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"f39d81c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/ALL\/?uri=CELEX:32011R0181\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Regulation (EU) No 181\/2011 (EUR)\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-external-link-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M432,320H400a16,16,0,0,0-16,16V448H64V128H208a16,16,0,0,0,16-16V80a16,16,0,0,0-16-16H48A48,48,0,0,0,0,112V464a48,48,0,0,0,48,48H400a48,48,0,0,0,48-48V336A16,16,0,0,0,432,320ZM488,0h-128c-21.37,0-32.05,25.91-17,41l35.73,35.73L135,320.37a24,24,0,0,0,0,34L157.67,377a24,24,0,0,0,34,0L435.28,133.32,471,169c15,15,41,4.5,41-17V24A24,24,0,0,0,488,0Z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/ALL\/?uri=CELEX:32011R0181\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\tRegulation (EU) No 181\/2011 (EUR)\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae88c90 elementor-widget elementor-widget-text-editor\" data-id=\"ae88c90\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Berichte \u00fcber Fahrgastrechte k\u00f6nnen erst dann an die Transportregulierungsbeh\u00f6rde \u2013 Via Nizza n.230 \u2013 10126 Turin \u2013 Italien \u2013 gerichtet werden, nachdem eine Beschwerde bei Ferrovie del Gargano eingereicht wurde und seit der Einreichung neunzig Tage vergangen sind.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e958b89 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"e958b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/www.autorita-trasporti.it\/site\/\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"www.autorita-trasporti.it\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-external-link-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M432,320H400a16,16,0,0,0-16,16V448H64V128H208a16,16,0,0,0,16-16V80a16,16,0,0,0-16-16H48A48,48,0,0,0,0,112V464a48,48,0,0,0,48,48H400a48,48,0,0,0,48-48V336A16,16,0,0,0,432,320ZM488,0h-128c-21.37,0-32.05,25.91-17,41l35.73,35.73L135,320.37a24,24,0,0,0,0,34L157.67,377a24,24,0,0,0,34,0L435.28,133.32,471,169c15,15,41,4.5,41-17V24A24,24,0,0,0,488,0Z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.autorita-trasporti.it\/site\/\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\twww.autorita-trasporti.it\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                        <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Europ\u00e4ische Vorschriften Rechte und Pflichten der Passagiere Verordnung (EU) 2021\/782Die Rechte und Pflichten von Bahnreisenden werden durch europ\u00e4ische Rechtsvorschriften geregelt; Verordnung (EU) 181\/2011Europ\u00e4isches Recht regelt die Rechte von Busfahrg\u00e4sten. Ferrovie del Gargano f\u00f6rdert in Umsetzung der ART-Resolution Nr. 21\/2023 vom 8. Februar 2023 (\u201eVerordnung in ihrer ersten Fassung \u00fcber die Verfahren zur au\u00dfergerichtlichen Beilegung von [&hellip;]<\/p>\n","protected":false},"author":243555538,"featured_media":0,"parent":19122,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19832","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ferroviedelgargano.com\/de\/wp-json\/wp\/v2\/pages\/19832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ferroviedelgargano.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ferroviedelgargano.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ferroviedelgargano.com\/de\/wp-json\/wp\/v2\/users\/243555538"}],"replies":[{"embeddable":true,"href":"https:\/\/ferroviedelgargano.com\/de\/wp-json\/wp\/v2\/comments?post=19832"}],"version-history":[{"count":2,"href":"https:\/\/ferroviedelgargano.com\/de\/wp-json\/wp\/v2\/pages\/19832\/revisions"}],"predecessor-version":[{"id":19834,"href":"https:\/\/ferroviedelgargano.com\/de\/wp-json\/wp\/v2\/pages\/19832\/revisions\/19834"}],"up":[{"embeddable":true,"href":"https:\/\/ferroviedelgargano.com\/de\/wp-json\/wp\/v2\/pages\/19122"}],"wp:attachment":[{"href":"https:\/\/ferroviedelgargano.com\/de\/wp-json\/wp\/v2\/media?parent=19832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}